This Privacy Policy governs the manner in which Online Carbide collects, uses, maintains and discloses information collected from users of the Online Carbide website. This privacy policy applies to all pages, products and services on the website offered by Online Carbide.

Personal identification information

Online Carbide may collect personal identification information from users to the website in a variety of ways, including but not limited to when users visit the website, register on the website, place an order, fill out a form and in connection with other activities, services, features or resources we make available on our website. Users may be asked for name, email, mailing address, phone number and credit card information as appropriately needed. We collect personal identification information from users only if they voluntarily submit such information to Online Carbide. Users can refuse to supply personal identification, but this may prevent them from engaging in certain activities on the website.

Non-personal identification information

Online Carbide may also collect non-personal identification information about users as they interact with our website. This includes browser name, computer type and technical information about users means of connection to the website, such as operating system and internet service provider.

Web browser cookies

Online Carbide may use “cookies” to enhance the user experience. User’s web browser places cookies on the hard drive for record-keeping purposes and may track information about them. The user may choose to have their browser refuse cookies or alert when cookies are being sent. Note that some parts of the website may not function properly if cookies are turned off.

How we use collected information

Online Carbide collects and uses personal information from users for the following purposes:

To improve customer service - Your information helps us more effectively respond to customer service requests and support needs.

To personalize user experience - Your information may be used to help us understand how users use the resources provided on the website.

To improve our website - Our goal is to continue to improve the website based on information and feedback sent from you, the user.

To process transactions - We may use information provided by the user when placing an order online. We do not share information with outside parties except to the extent necessary to provide the service.

To administer a content, promotion, survey or other site feature - Sending users information they agreed to receive about topics we think will be of interest to them.

To send periodic emails - By providing an email address, we will only use this to send information and updates pertaining to an order. The email may be used to respond to customer inquiries or requests.

How we protect your information

Online Carbide utilizes appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, disclosure or destruction of any personal information, usernames, passwords, transaction information or data stored on our website. All exchanges of personal and private data occurs over a secure communication channel and is encrypted and protected.

Sharing your personal information - We do not disclose or sell users personal identification information to others. We may share generic aggregated demographic information that is not linked to personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the website on our behalf. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites - Users may find advertising or other content on our website that link to the sites of our partners, suppliers, advertisers and other third parties. Online Carbide does not control content or links that appear on these sites and are not responsible for practices employed by the websites linked to or from our website. In addition, we are not responsible for any changes to these sites or services, as they have their own privacy policies and customer service policies. Browsing and interaction on another website, including websites that have a link to our website, is subject to that website’s own terms and policies.

Changes to this privacy policy

Online Carbide reserves the right to update this privacy policy at any time. We encourage users to frequently check this page for any changes and stay informed as to how we are helping to protect your personal information that we collect. You, the user, acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of any modifications.

Your acceptance of these terms

By using the website, you signify that you accept this privacy policy and terms of service. If you do not agree with this policy, please do not use our website. Your continued use of the website following any changes made to this policy signify that you accept those changes.

contact us

If you have any questions regarding our Privacy Policy, the practices of our website or any other interactions with this website, please contact us:
By phone: 630.238.1424 (between 8 a.m. and 5 p.m. CST)

By email: